Product: Soundfly SD
Customer Rep: Jackie
I bought a Soundfly SD device from Amazon about a year ago. Over the
year, I managed to misplace the remote. I emailed Satechi customer
service to ask them if I could buy a new one.
To my surprise, after I gave them my order number, they mailed me (USPS)
not one, but two remotes completely free.
Hat tip to you guys. You made one customer very happy.
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